How does Curtsy’s authentication work?

Any handbag sold for $150+ and all items sold for $250+ that are considered luxury brands are sent to Curtsy HQ for professional authentication, then shipped to you.*

After you purchase an item that needs professional authentication, the seller will receive a shipping label to ship it to Curtsy HQ. The item will be authenticated by our team within 2 business days. If the item is authentic, we'll message you and ship the item to you. If the item is deemed counterfeit, we'll send you a message and issue you a full refund. 

*Shipping times for authenticated items are longer because the item is first shipped to Kansas City and then to you. Please reach out to customer support if you have any shipping concerns. 

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